Customer Testimonials in Fayetteville AR

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Google Apr 13, 2024

We drove two hours to buy a vehicle, and would do so again. Everything was upfront and fairly fast. Tyler and Mason were both kind, respectful,and friendly.

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Google Apr 11, 2024

Just returned yesterday and bought a second vehicle in 90 days from Superior. That should say it all.

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Google Apr 5, 2024

I had a great experience thanks to Luis. I did not end up buying a vehicle from Superior, but when I was looking for one Luis was a huge help. I will be recommending Superior to all my friends and family. If you need a vehicle ask for Luis!!

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Google Mar 29, 2024

Everyone from the GM - Jeb, Sales team Aaron, Blake, Niko and Mason in Finance were friendly, knowledgeable and passionate about the product. Always willing to help, hear my needs and discuss different options. Great place!

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Google Mar 19, 2024

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Google Mar 9, 2024

I have purchased a few vehicles in my life and honestly left with regret or disgust by the processes at other dealerships and my interactions with the sales/finance departments. I thought that putting up with those behaviors was just the price of doing business in that industry. But my experience with Superior GMC was anything but that! From the very start they were all exceptionally honest, professional, friendly, and understanding. Hayden reached out with a welcoming text after my inquiry and was willing to help from the start. He handed me off to Aaron who was the best salesman ...

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Google Mar 6, 2024

It was fast and easy.

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Google Feb 15, 2024

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Google Feb 8, 2024

2nd car I’ve purchased from Superior and I am Impressed yet again!! Luke and Martin made it smooth and easy to deal with and minimal waiting, I called Luke told him what I wanted and to see what he could do and they delivered. I will be a loyal Superior customer for life!!

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Google Feb 4, 2024

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Google Jan 30, 2024

Great service. I was very impressed with the professionalism of the Staff. They were all very friendly and knowledgeable. They made the process quick and as easy as possible. I will definitely be back.

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Google Jan 29, 2024

My son purchase a GMC truck from Superior a few years ago. Since that experience we have been extremely happy with service that we have received. The purchase of our new Buick was seamless and professional. Aaron made this purchase painless. Dan

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Google Jan 23, 2024

Salesman was fantastic and professional. This is the second vehicle I've bought from them in a row and will not hesitate to go back in the future. Fair and honest negotiations and reasonable prices will keep this place in business for a long time to come. They went above and beyond to make this deal happen for me. Don't even think about going elsewhere, just come here and they will take care of you.

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Google Jan 19, 2024

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Google Jan 17, 2024

Tyler Wilson is an excellent employee. I was there waiting for my car to get serviced and he took the time to answer a few questions for me about my truck.

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Google Jan 12, 2024

Very friendly and care about the customer.

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Google Jan 3, 2024

For buying a new vehicle, everything went very quickly.

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Google Dec 29, 2023

Excellent & Knowledgeable Service!

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Google Dec 28, 2023

Superior Buick offers excellent service. They are pleasant and Hunter and Edgar are friendly and professional. I am always confident my vehicle is well taken care of

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Google Dec 27, 2023

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Google Dec 20, 2023

Excellent work!

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Google Dec 7, 2023

Hunter and the whole service department did an amazing job as usual. I have yet to have a negative experience with this service department. Until now I had only been there for the usual oil change and tire rotation. This time was a bit different and involved a towing the car to the dealership. I truly anticipated a nightmare, but they made everything so incredibly easy. They quickly diagnosed the problem and had our vehicle fixed earlier than I expected. Thanks again to Hunter and the entire crew!

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Google Dec 2, 2023

Loved how friendly everyone is and how helpful to get my vehicle serviced. Texted reminders and also let me know when it was done. Great communication.

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Google Nov 29, 2023

I didn't Have an appointment but the young man listened to what I had to say about all the lights that were flashing on my car on the dash And so he took it and took care of everything i asked for. He got it back to me quicker than I thought he would..such polite young people..

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DealerRater Nov 29, 2023

They were fast, friendly, and very knowledgeable about their products. Every question was answered in a very timely manner

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Google Nov 21, 2023

Martin Ortega, Jeb, Mike, and Mason are all great and took wonderful care of me and my family. This is the third vehicle we have purchased from them and will be back when we need our next one.

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Google Nov 12, 2023

Easy in and out. With the change in service advisor comfortable environment.

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Google Nov 9, 2023

Service was completed faster than anticipated. All staff were kind and professional.

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Google Oct 31, 2023

They were able to schedule an appointment for me within a day or two for a transmission flush. The time it took was rather close to what they said, as well as the price 👍👍

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Google Oct 30, 2023

Very easy to work with!

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Google Oct 27, 2023

Great customer service and very professional.

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Google Oct 26, 2023

Tyler is who you want to help you

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Google Oct 24, 2023

Tyler was very helpful and knew exactly what we were looking for. Between Tyler, jeb and Martin we couldn’t have asked for a better experience. We just bought a vehicle in August and found ourself in another situation where we needed another new car. All were kind and helpful and made it as speedy as possible .

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Google Oct 20, 2023

I always hesitate to go to a dealership, but they have a great staff, true to there word and work is excellent

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Google Oct 14, 2023

Great customer service and car service at excellent prices!

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Google Oct 8, 2023

They are awesome here at this GMC. They get everything done nicely in a timely manner. They provided shuttle to where i needed to go and picked me up when service was done. Super good people too.

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Google Oct 6, 2023

Great Customer service

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Google Oct 3, 2023

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Google Oct 2, 2023

Issue got fixed but they told me that it was a different price of what I have been told originally, but at the end I payed what I have been told originally, so overall it was a good experience

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Google Sep 29, 2023

Great people and customer service. They will bend over backwards to try to help you in any way.

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Google Sep 22, 2023

Service Department with exceptional customer service! I trust Superior Buick with my older model Buick. The prices are fair and the value is in the knowledgable technicians and staff working together to promptly get the car repaired. The shuttle service has been a life saver. The phone calls from friendly staff to keep me informed is an outstanding attribute in customer care. This dealership is the high bar of excellence.

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Google Sep 14, 2023

The Fayetteville, AR was so great to work with. Our appointment was quick and in a timely manner. Edgar is the best service dept rep ever!

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Google Sep 14, 2023

Good place to buy your next pre-owned or new car.

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Google Sep 14, 2023

The staff was friendly. They got the job done quickly and efficiently and notified me as soon as the work was completed.

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Google Sep 11, 2023

Excellent. I called, made an appointment, arrived and was put in on time. The service was exactly what I asked for and was called to pick up before I finished my errands.

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Google Sep 5, 2023

All The Staff an Tyler Wilson The Salesman was Spot on in what my taste bud's was I wanted, very helpful in Explaining on everything on the inside an outside of the truck because I'm old school and a little hard-headed In learning new things.

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Google Aug 31, 2023

The entire staff at superior Buick GMC was very courteous and professional. I was treated with the upmost respect from everyone there in every department.

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Google Aug 29, 2023

Good service and concern

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Google Aug 24, 2023

Nice salespeople, was happy with experience.

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Google Aug 22, 2023

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Google Aug 19, 2023

Everyone was so very nice to be around and talk to. They were more than helpful!!

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Google Aug 17, 2023

Able to diagnose and fix the issue!

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Google Aug 16, 2023

Tyler and staff were awesome!! The process was simple and stress free!

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Google Aug 16, 2023

From walking in the door dropping off my Yukon to walking out the door when I pick it up, Superior is just that, superior. Edgar in service is always a great help.

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Google Aug 9, 2023

Travis did an excellent job selling me my Buick Encore. He was patient, thorough, and made sure that I felt comfortable throughout the process. I highly recommend him!

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Google Aug 7, 2023

Aaron was fantastic, friendly, very knowledgeable. Mason was a great help with financing. Answered all our questions, and returned calls promptly.

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Google Aug 5, 2023

I am very impressed with the service that I received here. Nothing like a regular dealer; they were friendly and they were patient with all of my questions. I felt they were on my side and gave me the best deal for my needs. I strongly recommend this place, Landen is a great salesman, He did a great job!

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Google Aug 5, 2023

Awesome experience! The attention to detail was unparalleled!

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Google Aug 3, 2023

My truck was experiencing a few shutter issues. The team at Superior scheduled my diagnostic test and was able to figure out the issue within a couple of days. They then started the process of repairs and was able to fix the issue!

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Google Aug 2, 2023

Waited less than 40 minutes for service to be completed on my truck. Everyone in the service area was extremely helpful and considerate.

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Google Jul 27, 2023

I’ve grown to really like the service at superior. It all started with the owner who is an honest great guy and the service guys have been professional and very attentive with their service since I’ve started coming to superior . I had a bad experience from where I bought my truck, I wish I had bought it from superior. Thanks guys. Keep up the great job

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Google Jul 22, 2023

The service department is friendly and followed up after the service to ensure everything was OK.

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Google Jul 14, 2023

Respectful of time and reasonably priced oil change. Good, reliable experience.

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Google Jul 14, 2023

Inherited my father's preowned GMC Yukon Denali when I totaled my previous vehicle and he decided to upgrade. Have taken it in for service twice and am very impressed with the service department. They make the process easy and stress-free. Recently the check engine light had been coming on every now and then and so I took it in and they did a free diagnostic check. Most other dealerships would probably charge you for that. Edgar has been my service advisor and has been rock solid both times and super friendly. I've had bad experiences at other dealerships (...

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Google Jul 13, 2023

Love Bobby, he is always up front and a pleasure to deal with

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Google Jul 6, 2023

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Google Jun 12, 2023

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Google Jun 8, 2023

Good experience, short wait time !!

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Google May 30, 2023

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Google May 25, 2023

Aaron Siedschlag was my salesman. He was extremely helpful, courteous, and we established a rapport right away. Every person I came into contact with was great--top notch customer service. Mason Beck was the finance guy and he was great as well.

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Google May 18, 2023

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Google May 18, 2023

Ben did a great job servicing my Yukon great customer service at the front desk friendly and helpful

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Google May 12, 2023

The staff was great and I was able to get my vehicle in and back in good time.

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Google May 9, 2023

Edgar is great! Truly treated me like

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Google May 8, 2023

Always courteous and prompt. Edgar was very thorough in his explanation of my warranty.

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Google May 5, 2023

Service was great and the waiting area was very comfortable!

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Google May 3, 2023

Excellent customer ser

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Google May 1, 2023

Bobby went above and beyond to get my part located and my truck fixed! I work out of my truck it was about to go into limp mode, when Bobby said the part was back ordered I thought this isn’t good! He put out the apb and a day later said bring it in and I was back to work. Thanks Bobby Kelsey

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Google Apr 28, 2023

Always prompt and good work

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Google Apr 28, 2023

Great customer service, everyone was very helpful, knowledgeable and the process was quick and painless

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Google Apr 25, 2023

Great customer service

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Google Apr 21, 2023

My services were quick and efficient.

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Google Apr 20, 2023

Edgar. Was my service. Tech and helped to get. The part installed in a timely manner

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Google Apr 19, 2023

They went above and beyond to make sure the service was to my liking. I appreciate that I do not have to go back to them because something was not right.

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Google Apr 19, 2023

Their knowledge of vehicle repair and their ability to follow through is exceptional

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Google Apr 15, 2023

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Google Apr 15, 2023

Installation went smoothly and efficiently. Service is friendly and professional.

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Google Apr 14, 2023

Hunter is always so kind and explains very well. Also super quick service!!

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Google Apr 14, 2023

Fast service Pleasant employees

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DealerRater Apr 11, 2023

Scheduled a service appointment for my 2020 Acadia. Arrived a several minutes early and they started right away. After a short and reasonable wait, that came to get me in the waiting room. Went over what they had done. I paid and was on my way.

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Google Apr 8, 2023

Everyone at this dealership is so nice. Only came here to get my oil changed because I love my salesman Luke. He’s such a nice guy that always checks in with me from time to time. I was pleasantly surprised when I received the same outstanding service from the service department. Jacob had fantastic customer service! They were fast and so polite.

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Google Apr 5, 2023

Great experience, would definitely buy from you again

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Google Mar 25, 2023

We had an amazing experience with buying our Yukon from Superior GMC in Fayetteville. Very easy experience. Our Salesman Aaron was friendly & knowledgeable. Hayden was a very professional Sales Manager. Great team effort all around. Highly recommend buying a vehicle here. We’ve made several new car purchases through the years and this was by far the easiest! They went above & beyond to make sure everything went smoothly for us! We will definitely be back in the future.

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Google Mar 13, 2023

Excellent! Very professional.

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Google Mar 6, 2023

I dropped my car off and my they were finished before I thought they would be, which is always nice. Everybody there is so polite. It was an all around good experience.

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Google Feb 27, 2023

Hunter was my service specialist. He was very considerate to my needs and was highly informed. I wish more service specialists were like him. I definitely will be back for routine services of my vehicle.

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Google Feb 26, 2023

I always ask for my brake pads to be measured for wear. During my service October 2022, I have it documented that I was at 6mm. At my next service, I was told my pads. We’re at 8/9 mm. So unless it’s growing brake lining, something was missed. This is no big deal but I wonder if the measurement is getting done or not. I asked what the deal was and was not sufficiently answered. It also makes me wonder if other items are being checked correctly or just skimmed over. Results of my most recent multipoint are not documented ...

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DealerRater Feb 6, 2023

They were fast, friendly, and very knowledgeable about their products. Every question was answered clear and understandable.

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DealerRater Aug 28, 2022

Great job as usual, thanks to Hunter Our service representative. We use them for both our vehicles.

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DealerRater Jul 20, 2022

fAST AND WELL DONE. NO PROBLEMS AND DID NOT TRY TOO VERSELL. WILL CONTINUE TO USE FOR MY SERVICE NEEDS.

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