Customer Testimonials in Fayetteville AR
I wish that I could give more than 5 stars to this company.
Two weeks ago I came in and met with Katie Woody. She took us for a ride in a truck that we had fallen in love with. Then she had come to the realization that I was signing papers for a RWD truck and not a 4x4 like I had been wanting. Instead of letting me buy the truck and leave looking foolish, she stopped me and made it right. I left very pleased with my new truck.
Fast ward to that weekend. I am driving to work ... Read More Google - Apr 29, 2025
Friendly employees. Didn’t buy a car but still nice sales associates.
I can honestly say this was the absolute best car buying experience we've ever had. Our financing was pre-approved, so when we got there, our paperwork was ready and all we had to do was sign. We got a great deal on a brand new car. They didn't play games and didn't try to sell us extended warranties or useless add-ons (scams). Their doc fee was only $135. They told us the price of everything upfront and it didn't change once we were in there. Including us taking a test drive and having a trade in, we ... Read More Google - Apr 13, 2025
My family and I purchased 3 different vehicles from Ryan at the same time. Even though buying a car can be a lengthy process, Ryan had us in and out within just a couple of hours. He was very professional and accommodating to our needs. I know who I will be going to when I buy my next vehicle, and I strongly recommend anyone who visits Superior to ask for Ryan the next time you visit!
Bought my first car yesterday and Jeff was AMAZING! I really recommend going here!
Easy to work with!! Simple process and no gimmicks!
We purchased a new car which has turned out to be a lemon! It has a vibration in low rpm under load and everyone acknowledges it, duplicates it, but when they couldn't fix it GM decided it was NORMAL! I've had trouble getting calls returned and they have not helped us to get our car repaired or to get help from GM. Also I found in the paperwork that they had me sign an agreement to not pursue any claim as a class action suit - I guess GM knows they have problems.
No hassle, no long waits, great experience buying from Aaron at Superior.
I had a great experience purchasing a preowned vehicle. Jeff was excellent and exceeded my expectations. Great customer service by everyone I encountered.
Great service and options for your GMC
Love very nice and will make you feel special
Superior service guys really helped me out last week with my car. Couldn’t recommend them more!
We purchased a vehicle about a month ago and we are very pleased. Jeff was very knowledgeable and polite and we would be happy to work with him again.
Upon walking in to the dealership I was greeted by Katie. I was not sure the car I wanted to purchase but had a few features in mind. Katie pulled out several vehicles and we test drove them. I finally settled on one and I couldn’t have been happier! She made the buying process so easy and nice! Thanks Katie! I’ll definitely refer friends and family!
This place was so nice, has the best deals and the best sales people!! I recommend anyone and everyone to go here for your car purchases.
Destiny was super nice and helpful in trying to find me a ride that I could feel good about! I'll definitely be referring people they're way!
Well, after many discussions on a few trucks, it was not to be. The sales team was friendly and could not have been more pleasant but the bottom line, no interaction and for sure no compromise on the the two vehicles. Knowing I wasted a total of 4 weeks trying to be fair, the end result was another dealer and another sale. When you have more data than the general manager and salesman, this is the end result.
Coming from Ford to GMC is like night and day. Everyone is amazing. Tonight my check engine light came on and Cody in service (who isn’t even a tech) took the time to check and figured out the issue. This guy needs a raise! Thank you to GMC for great service all around!
Super friendly and knowledgeable folks.
I recently purchased a vehicle from Superior GMC, and I can confidently say it was one of the most hassle-free and enjoyable car-buying experiences I've ever had. The salesman, Tyler Wilson, was incredibly helpful, knowledgeable, and made sure the entire process was seamless. Unlike many other car salesmen who focus solely on selling vehicles, Tyler took the time to understand our needs and priorities, and worked to ensure we left the dealership completely satisfied. We will definitely be back to Superior GMC in the future and highly recommend the dealership.
All I’m gonna say… they will have any future business with me and I’ll send anyone who needs a new or used vehicle their way! Aaron (Salesman) and Mason(Finance) both were awesome, friendly and very helpful!
Ryan was the most helpful person possible. I bought my used Mazda from them and he answered all my questions with great knowledge. I genuinely felt like he wasn’t pressuring me into a car and I could chose wisely with my own opinion. I had such a great experience. 10/10 would recommend going and requesting him.
Edgar Sánchez in service is a huge part of why I service my non GM vehicle here. He is always fantastic to deal with ❤️ Top notch customer service
The service rep (Hunter) was thoughtful, knowledgeable, and kind. I felt he was working for me...and that's a rare, but good, feeling from a dealership service department.
I had a great experience with them all around!! I will definitely be doing business with them in the future!
While traveling through Arkansas, we called Superior’s Service Department when we saw a warning light on our car. They were very knowledgeable and worked us in the next day. Everyone was so nice and the place was very clean. We were even offered a free ride back to our motorhome or out to breakfast while we waited. They checked everything out but found nothing and did not charge us at all. Thank you for great service!
Person taking the reservation covered all the details and was very helpful going above and beyond to make sure all of my recalls wer scheduled, and parts were on hand ensuring I was well taken care of. Thank you.
Aaron is awesome. F/I guy Mason was awesome as well. This purchase was my 19 yo daughter's first vehicle purchase. As a dad, I wanted to remain a part of the transaction, but wanted her to "do this on her own" as well. These two guys got it, understood it, and did their part. They were patient, walked her through the process and all the paperwork - at a pace she could understand. And, Aaron was thorough where the operations of the car were concerned. Great job, guys! We very much appreciate you and I have more ... Read More Google - May 15, 2024
I made an impromptu visit to the service dept in order to see if I could get my new fob quickly retransmitted post a battery jump a few days earlier. A procedure that takes minutes. But, due to the trouble shooting diligence of Hunter and the service manager they quickly discovered why the fob lost it's transmission in the first place, why it didn't resume post jump as it should have, and what it would take to fix. They saved me a lot of time and headache. Their professionalism, diagnostic expertise and exceptional customer service are rare indeed ... Read More Google - Apr 30, 2024
Luke Brown made my car buying experience seamless and went above and beyond to make me a completely satisfied customer. I highly recommend Luke to any consumer looking for peak customer service and straight forward business dealings.
We drove two hours to buy a vehicle, and would do so again. Everything was upfront and fairly fast. Tyler and Mason were both kind, respectful,and friendly.
Just returned yesterday and bought a second vehicle in 90 days from Superior. That should say it all.
I had a great experience thanks to Luis. I did not end up buying a vehicle from Superior, but when I was looking for one Luis was a huge help. I will be recommending Superior to all my friends and family. If you need a vehicle ask for Luis!!
Everyone from the GM - Jeb, Sales team Aaron, Blake, Niko and Mason in Finance were friendly, knowledgeable and passionate about the product. Always willing to help, hear my needs and discuss different options. Great place!
I have purchased a few vehicles in my life and honestly left with regret or disgust by the processes at other dealerships and my interactions with the sales/finance departments. I thought that putting up with those behaviors was just the price of doing business in that industry. But my experience with Superior GMC was anything but that! From the very start they were all exceptionally honest, professional, friendly, and understanding. Hayden reached out with a welcoming text after my inquiry and was willing to help from the start. He handed me off to Aaron who was the best salesman ... Read More Google - Mar 9, 2024
2nd car I’ve purchased from Superior and I am Impressed yet again!! Luke and Martin made it smooth and easy to deal with and minimal waiting, I called Luke told him what I wanted and to see what he could do and they delivered. I will be a loyal Superior customer for life!!
My son purchase a GMC truck from Superior a few years ago. Since that experience we have been extremely happy with service that we have received. The purchase of our new Buick was seamless and professional. Aaron made this purchase painless. Dan
Salesman was fantastic and professional. This is the second vehicle I've bought from them in a row and will not hesitate to go back in the future. Fair and honest negotiations and reasonable prices will keep this place in business for a long time to come. They went above and beyond to make this deal happen for me. Don't even think about going elsewhere, just come here and they will take care of you.
Tyler Wilson is an excellent employee. I was there waiting for my car to get serviced and he took the time to answer a few questions for me about my truck.
Very friendly and care about the customer.
For buying a new vehicle, everything went very quickly.
Excellent & Knowledgeable Service!
Superior Buick offers excellent service. They are pleasant and Hunter and Edgar are friendly and professional. I am always confident my vehicle is well taken care of
Excellent work!
Hunter and the whole service department did an amazing job as usual. I have yet to have a negative experience with this service department. Until now I had only been there for the usual oil change and tire rotation. This time was a bit different and involved a towing the car to the dealership. I truly anticipated a nightmare, but they made everything so incredibly easy. They quickly diagnosed the problem and had our vehicle fixed earlier than I expected. Thanks again to Hunter and the entire crew!
Loved how friendly everyone is and how helpful to get my vehicle serviced. Texted reminders and also let me know when it was done. Great communication.
I didn't Have an appointment but the young man listened to what I had to say about all the lights that were flashing on my car on the dash And so he took it and took care of everything i asked for. He got it back to me quicker than I thought he would..such polite young people..
They were fast, friendly, and very knowledgeable about their products. Every question was answered in a very timely manner
Martin Ortega, Jeb, Mike, and Mason are all great and took wonderful care of me and my family. This is the third vehicle we have purchased from them and will be back when we need our next one.
Easy in and out. With the change in service advisor comfortable environment.
Service was completed faster than anticipated. All staff were kind and professional.
They were able to schedule an appointment for me within a day or two for a transmission flush. The time it took was rather close to what they said, as well as the price 👍👍
Very easy to work with!
The mats in the hatch do not appear to have been touched. Smudge marks and film were left. Mix up in the paperwork. Mason said he would make copies and leave them in the vehicle. That was not done. He left them at Aaron’s desk, and Aaron did not give them to me. So I have to come back.
Great customer service and very professional.
Tyler is who you want to help you
Tyler was very helpful and knew exactly what we were looking for. Between Tyler, jeb and Martin we couldn’t have asked for a better experience. We just bought a vehicle in August and found ourself in another situation where we needed another new car. All were kind and helpful and made it as speedy as possible .
I always hesitate to go to a dealership, but they have a great staff, true to there word and work is excellent
The service team here is top notch. Edgar is one of the best service advisors around. If you are looking for service work on ANY General Motors product, this is your place.
Great customer service and car service at excellent prices!
They are awesome here at this GMC. They get everything done nicely in a timely manner. They provided shuttle to where i needed to go and picked me up when service was done. Super good people too.
Great Customer service
Issue got fixed but they told me that it was a different price of what I have been told originally, but at the end I payed what I have been told originally, so overall it was a good experience
Great people and customer service. They will bend over backwards to try to help you in any way.
Service Department with exceptional customer service! I trust Superior Buick with my older model Buick. The prices are fair and the value is in the knowledgable technicians and staff working together to promptly get the car repaired. The shuttle service has been a life saver. The phone calls from friendly staff to keep me informed is an outstanding attribute in customer care. This dealership is the high bar of excellence.
Good place to buy your next pre-owned or new car.
The staff was friendly. They got the job done quickly and efficiently and notified me as soon as the work was completed.
Excellent. I called, made an appointment, arrived and was put in on time. The service was exactly what I asked for and was called to pick up before I finished my errands.
All The Staff an Tyler Wilson The Salesman was Spot on in what my taste bud's was I wanted, very helpful in Explaining on everything on the inside an outside of the truck because I'm old school and a little hard-headed In learning new things.
The entire staff at superior Buick GMC was very courteous and professional. I was treated with the upmost respect from everyone there in every department.
Good service and concern
Nice salespeople, was happy with experience.
Everyone was so very nice to be around and talk to. They were more than helpful!!
Able to diagnose and fix the issue!
Tyler and staff were awesome!! The process was simple and stress free!
From walking in the door dropping off my Yukon to walking out the door when I pick it up, Superior is just that, superior. Edgar in service is always a great help.
Travis did an excellent job selling me my Buick Encore. He was patient, thorough, and made sure that I felt comfortable throughout the process. I highly recommend him!
Aaron was fantastic, friendly, very knowledgeable. Mason was a great help with financing. Answered all our questions, and returned calls promptly.
I am very impressed with the service that I received here. Nothing like a regular dealer; they were friendly and they were patient with all of my questions. I felt they were on my side and gave me the best deal for my needs. I strongly recommend this place, Landen is a great salesman, He did a great job!
Awesome experience! The attention to detail was unparalleled!
My truck was experiencing a few shutter issues. The team at Superior scheduled my diagnostic test and was able to figure out the issue within a couple of days. They then started the process of repairs and was able to fix the issue!
Waited less than 40 minutes for service to be completed on my truck. Everyone in the service area was extremely helpful and considerate.
I’ve grown to really like the service at superior. It all started with the owner who is an honest great guy and the service guys have been professional and very attentive with their service since I’ve started coming to superior . I had a bad experience from where I bought my truck, I wish I had bought it from superior. Thanks guys. Keep up the great job
The service department is friendly and followed up after the service to ensure everything was OK.
Respectful of time and reasonably priced oil change. Good, reliable experience.
Inherited my father's preowned GMC Yukon Denali when I totaled my previous vehicle and he decided to upgrade.
Have taken it in for service twice and am very impressed with the service department. They make the process easy and stress-free.
Recently the check engine light had been coming on every now and then and so I took it in and they did a free diagnostic check. Most other dealerships would probably charge you for that.
Edgar has been my service advisor and has been rock solid both times and super friendly. I've had bad experiences at other dealerships (... Read More Google - Jul 14, 2023
Love Bobby, he is always up front and a pleasure to deal with
Good experience, short wait time !!